About 5 Star Trees Limited


Our Mission Statement

5 Star Trees Ltd. is committed to producing and providing, the highest quality hardy plant material for our clients, while running environmentally friendly farms. Through honesty, wholesome values, hard work, and strict environmental practices, we will continue to create and foster long term relationships with our clients. Our client's success, and protecting the environment, are 5 Star Trees' highest priorities. We will work to our maximum capacity to ensure both are achieved.

Certifications and Memberships

Domestic Phytosanitary Certification Program (Clean Plants)

Over the past years, we have successfully become a certified nursery in the DPCP program. Developed in response to the increased threats to the industry posed by invasive pests, the DPCP is a program that allows nurseries to promote the plants they grow as being free from regulated pests and significantly free of other pests. 5 Star Trees Ltd. is proud of the effort we put into this program, and hope this reflects in the products we supply to our customers. Please help us to continue with our certification by following signs when entering the nursery. Read More...

Canadian Nursery Landscape Association (CNLA)

The CNLA, with the Provincial Associations, develop programs, undertake initiatives, and form alliances in order to achieve sustainable prosperity for members and stakeholders. The vision of the CNLA is a prosperous, professional, and ethical industry that is recognized, valued, and utilized by the public, as a result of the environmental, economic, and life-style benefits provided by our members' products and services. Read More...

Landscape Alberta Nursery Trades Association (LANTA)

Landscape Alberta works to develop a professional and skilled industry, and promotes awareness of the many benefits of beautiful, healthy and purposeful outdoor environments. Landscape Alberta programs and services help members develop business management and technical skills, and inform of new ideas, products and practices in the areas of nursery and sod production, landscape construction and maintenance (including lawn and tree care), retail garden centres and industry suppliers. Read More...

Workplace Safety Certificate Of Recognition (COR)

A COR shows that our (5 Star Trees) Health and Safety Management System (HSMS) has been evaluated by a certified auditor and meets provincial standards established by Alberta Occupational Health and Safety. Our standards create a proactive workplace health and safety culture, while reducing the risk of workplace incidents and improving overall efficency at our farms. Read More...

Alberta Construction Safety Association (ASCA)

The ASCA provides quality advice and education for the construction industry, that will reduce human injury and financial costs associated with workplace incidents. Read More...

Seed Provinance

We are placing emphasis on our seed source selection to ensure hardiness for our tading area. For example, our American Elm seed is collected locally from the center of Calgary. Also, our Trembling Aspen seed is gathered at a high elevation in Fernie, B.C. One of its unique traits is that it leafs out later than the other seed sources, making it unaffected by the late spring frost we have had for the past three years. We have a great crop of White Spruce maturing, with the seed collected in Cochrane, Alberta. Also, our Limber Pine seed was collected in Crowsnest Pass, Alberta. We are working on expanding our seed provenance, ensuring you get the hardiest plants possible.

Hours Of Operation

We are open Monday to Friday, all year round, with our seasonal hours listed below. To accommodate your work schedule, we accept appointments for Saturday, between 9:00am and 12:00pm during the months of May through August. Please call a few days in advance to setup an appointment during any of the hours listed below:

Monday - Friday By Appointment 7:30am - 5:00pmApril - October
Saturday By Appointment 9:00am - 12:00 noon May - August
Monday - Friday By Appointment 8:30am - 4:30pm November - March

Terms and Conditions of Sale

Terms: Invoices are due upon delivery or pick up. CREDIT ONLY ON ESTABLISHED TRADE. Net 30 days from date of shipment of pick up. OVERDUE accounts will be charged a service charge on the unpaid balance at a rate of 2% per month. No further credit will be extended if accounts are in arrears. BUYER agrees to pay reasonable attorney fees and other costs incurred for collection. New customers may pay with CASH, VISA, MASTER CARD, DEBIT, or CERTIFIED CHEQUE made payable to 5 Star Trees prior to pick up or delivery. Credit card payments are accepted at time of purchase at no extra charge. FOR PAYMENT OF AN INVOICE AT ANY OTHER TIME WITH A CREDIT CARD, A 2% SERVICE CHARGE WILL BE APPLIED.

New Customers: New customers are required to pay by cash, credit card, debit card, or with a certified cheque.

Prices All prices are FOB at our Aldersyde farm. Prices subject to change without notice. GST is 5% extra.

Guarantee: We offer quality stock delivered in good condition. Due to factors beyond our control after delivery, no oral or implied warranty other than title, applies to any stock.

Claims: Claims for any cause must be made in writing within 10 days after the arrival of stock, and cannot exceed the original purchase price. We will not consider any claims after goods have been accepted. Claims made while the stock is in transit must be filed directly to the carrier.

Shipping: Please give any shipping directions (including delivery address) at the time of order placement; otherwise we ship to the best of our judgment, without assuming responsibility. All shipments travel at the risk and expense of the purchaser. We require a minimum of one day notice for pick up orders, and 2 days notice for deliveries made by our trucks and trailers.

Returns: All clients returning plant material will have a re-stocking fee charged to them. This fee will cover the extra handling required to move and store the returned material. This charge will be 15% of the total order cost.

Cancelled Orders: All cancelled orders will be charged a 15% fee. This fee is based on the total, pre-tax, invoice amount. This will be used to cover the cost of preparing and freeing up the order.

Multi Pricing

In order to attain a multi pricing discount, a minimum of 20 plants, of the same size and variety, must be shipped or picked up, on the same date. For a listing of products that carry this special discount, please see our Product Catalog PDF. If the product you are interested in does not have a 20+ price listed, please contact us for a quote on your material.